Who we are?
Last Updated: 5/11/2024
At skyfare.co.uk, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our travel services, including booking flights, hotels, tours, and other related services through our website. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you provide to us when you interact with our website, including but not limited to:
- Personal Identification Information: When you make a booking, create an account, or contact us, we may collect your name, email address, phone number, postal address, and payment details.
- Travel Preferences: Information related to your travel preferences, including destination, dates of travel, and special requests, may be collected to enhance your user experience.
- Device and Usage Data: We may collect information about your device and how you use our website, such as your IP address, browser type, operating system, and browsing activity (e.g., pages viewed, links clicked).
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve the functionality of our website and personalize your experience. Cookies are small text files stored on your device that help us remember your preferences and recognize you when you return.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Services: To process bookings, provide travel recommendations, confirm reservations, and communicate with you regarding your bookings.
- To Improve Our Website: To analyze trends, understand user preferences, and optimize the performance and functionality of our website.
- To Personalize Your Experience: To customize content, offers, and services based on your preferences, making your experience more relevant.
- To Send Marketing Communications: We may use your contact details to send promotional emails, newsletters, or special offers related to our travel services. You can opt out of these communications at any time by following the unsubscribe link in the emails or contacting us directly.
- To Respond to Inquiries: To respond to any questions, feedback, or support requests you submit.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers, such as airlines, hotels, car rental agencies, and payment processors, to fulfill your travel bookings and transactions.
- Legal Compliance: We may disclose your information when required to do so by law or in response to a legal request, such as a subpoena, court order, or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner or entity as part of the transaction.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations. If you wish to delete your information or request that we no longer use your data, you can contact us directly at info@skyfare.co.uk.
5. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes implementing security measures such as encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: You may request access to the personal data we hold about you.
- Correction: You can update or correct any inaccurate information we have about you.
- Deletion: You may request that we delete your personal information, subject to certain legal limitations.
- Opt-Out: You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
To exercise any of these rights, please contact us at info@skyfare.co.uk
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and improve functionality. Cookies are small text files placed on your device that store information about your preferences and activities on our website.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of the website (e.g., to remember your login details or manage your booking).
- Analytics Cookies: Help us analyze user behavior to improve our website.
- Advertising Cookies: Used to display targeted ads based on your interests and browsing history.
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Skyfare.co.uk. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete the information as quickly as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will post the updated policy on our website and revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
SKYFARE LTD
Email: info@skyfare.co.uk
Phone: 02081333543